Shipping & Returns

Shipping

Your satisfaction is our absolute goal! While we do not offer returns or refunds on our custom scented candles, Imaginist Scents wants you to be 100% in love with your purchase! If you’re unsure about your scent combination, be sure to order a scent sample packet first, before buying the full sized product!

If for any reason you are not happy with your purchase, you can email us at info@imaginistscents.com with your questions or concerns, and we will be happy to assist you!

Damaged/Defective Goods

If your candle arrives to you damaged, please contact customer support within 14 days of purchase at Info@imaginistscents.com with the following information, and we will ship you a replacement candle.

Name:

Order Number:

Phone Number:

Photo showing damage:

*All items must be unused.